@misc{ gls-ins-calif, author="California Department of Insurance", title="Glossary of Insurance Terms", note="Accessed 23 Jul 2013", url="http://www.insurance.ca.gov/0100-consumers/0010-buying-insurance/0050-glossary-terms/" } % Misc. @misc{ brooks-law, title="Brooks's law", howpublished="Wikipedia", month="Aug", year="2013", url="http://en.wikipedia.org/wiki/Brooks's_law" }